Skip to content
hearn.systems

· By Justin Hearn

Wix, Squarespace, WordPress, or custom: which should you pick?

What each option is good at, what it costs you later, and how to choose.

Most people deciding how to build a website are choosing between two things: a website builder like Wix or Squarespace, or a site built custom for them. Both can be the right call. It comes down to what you need the website to do, and how long you plan to keep it.

I build custom sites, so you know where I land. But I'll give you the honest version, including the times a builder is the smarter buy.

The short version

OptionGood atWhat it costs you laterYou own it?Best for
Wix / SquarespaceA decent-looking site up fast and cheap, no developerCan't export and leave; looks like its template; hits a ceiling on anything customNo — you rent itA simple presence you'll keep small and run yourself
WordPressOpen-source, so you can own it and move itYou (or someone you pay) keep it patched; “custom” is often a reskinned themeYes, if it's truly yours and not a themed markupControl without a full custom build, if you'll maintain it
Custom (hand-built)Built for your business; fast; does whatever you needMore up front, and you hire a person instead of doing it yourselfYes — the code, the domain, every accountWhen the site wins customers or has to do real work

The rest of this is the why behind each row.

What the builders are good at

Wix and Squarespace are genuinely good at one thing: getting a decent-looking site up fast, cheap, and without a developer. You drag, you drop, you publish. For twenty-odd dollars a month you get hosting, a template, and a site that works.

If you need a simple presence, a few pages with your hours and a phone number and some photos, and you're happy to build and maintain it yourself, a builder is hard to beat on price. I'd tell my own family to start there for a side project.

What a builder costs you later

The monthly fee is only part of what a builder costs. A few things tend to show up down the road.

You don't own it, and you can't leave with it. A Wix site can't be exported to another host in any usable form. When the monthly price climbs or you outgrow the template, leaving means rebuilding from scratch. I went deeper on this in do you actually own your website.

It looks like what it is. Templates are shared by thousands of businesses. A practiced eye, and more and more a customer's eye, can spot a stock template in a second. That's fine for some businesses and a real problem for the ones selling on craft or trust.

It has a ceiling. The day you need the site to do something specific, a real booking flow, a price calculator, a tie-in with the software you already run, a builder fights you. You can bolt on plugins, but you end up working around the platform instead of with it.

Where WordPress fits

WordPress sits in the middle, and it trips people up, so the short version.

WordPress is open-source, which means you can own it and move it in a way you can't with Wix or Squarespace. That's a real point in its favor. The catch is that you, or someone you pay, keep it running: plugins, updates, security patches, the thing that breaks after an update. And a lot of “custom WordPress” sold by agencies is a purchased theme reskinned with your logo, which hands you the maintenance work without the distinctiveness.

WordPress can be the right tool. Just know which version you're buying: a site you truly control, or a theme with a markup.

What custom gets you

A custom site is built for your business and nobody else's. It's yours, completely: the code, the domain, every account. It's fast, because it isn't dragging a platform's worth of features you'll never use. And it can do whatever you actually need, because it was built to your job instead of a template's limits.

The tradeoff is honest: it costs more up front, and you're hiring a person to build it instead of doing it yourself. I put the real numbers in what a small-business website costs.

So which one?

Here's how I'd decide.

Use a builder if you need something simple and cheap, you'll keep it small, and you're fine doing it yourself. There's no shame in it. It's the right tool for a lot of businesses.

Go custom when the website is how you get customers, when you want to own it outright, or when it needs to do real work. If your site is how people decide whether to trust you, or it has a job beyond looking nice, a builder's ceiling shows up fast.

If you're not sure which camp you're in, tell me what you need and I'll tell you straight, even when the answer is “start with Squarespace.”

Tell me what you need.

A real conversation, then a fixed quote. No funnel.